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We know that people wanting to furnish and decorate a home in Kennewick, Richland, or Pasco can buy furniture, window treatments, artwork and accessories almost anywhere. But Spencer Carlson Furniture & Design is the only one place in the Tri-Cities area, where top-quality products are combined with passion and designer knowledge to transform your home into a stylish, customized environment.

With over 50 years of combined experience, we can make your home one of a kind. Spencer Carlson Furniture & Design is owned by Paula Spencer and Katie Carlson. We have proudly served the Tri-Cities area since establishing our business in 1993. Today, we continue on the path we set from the start, with unique products not found anywhere else and the knowledge to transform a home into a haven.

From the floor to the ceiling, and everything in between, our experts can assist with your project, big or small. Our motto is: "Your style - Your budget!"

What makes Spencer Carlson Furniture & Design special to its clients is the manner in which its interior designers makeover a room. “While the client is gone, we deliver the furniture, art, window treatments, and lighting that complete and customize the look for their individual tastes. We like to work on the premise of the design show ‘While You Were Out’. We love our clients reactions.”

With excellence in creative design, service and furnishings, Spencer Carlson has found the secret to lasting success and satisfied customers. So it comes as no surprise that their plan for the future won’t be changing much, says Spencer and Carlson. “We want to stay on the path we originally set from the start with unique products not found anywhere else and the knowledge to transform a home into a haven.”  

Contact us today for an appointment!

About Us

We know that people wanting to furnish and decorate a home in Kennewick, Richland, or Pasco can buy furniture, window treatments, artwork and accessories almost anywhere. But Spencer Carlson Furniture & Design is the only one place in the Tri-Cities area, where top-quality products are combined with passion and designer knowledge to transform your home into a stylish, customized environment.

With over 50 years of combined experience, we can make your home one of a kind. Spencer Carlson Furniture & Design is owned by Paula Spencer and Katie Carlson. We have proudly served the Tri-Cities area since establishing our business in 1993. Today, we continue on the path we set from the start, with unique products not found anywhere else and the knowledge to transform a home into a haven.

From the floor to the ceiling, and everything in between, our experts can assist with your project, big or small. Our motto is: "Your style - Your budget!"

What makes Spencer Carlson Furniture & Design special to its clients is the manner in which its interior designers makeover a room. “While the client is gone, we deliver the furniture, art, window treatments, and lighting that complete and customize the look for their individual tastes. We like to work on the premise of the design show ‘While You Were Out’. We love our clients reactions.”

With excellence in creative design, service and furnishings, Spencer Carlson has found the secret to lasting success and satisfied customers. So it comes as no surprise that their plan for the future won’t be changing much, says Spencer and Carlson. “We want to stay on the path we originally set from the start with unique products not found anywhere else and the knowledge to transform a home into a haven.”  

Contact us today for an appointment!
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Meet Our Delivery Team!

Dan & Julio take pride providing white glove service when delivering your new purchases.

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Our Staff

Count on our knowledgeable and friendly professionals to coordinate your decorating project from start to finish.

Katie Carlson


Katie’s natural talent for design was apparent as a child. At the age of 8 her grandmother allowed her to redesign many of the rooms in her home. She would re-position the furniture; pick paint and the fabrics for the draperies. Her grandmother would then buy all of the supplies and they work together to put everything together. As an adult Katie studied at the Sheffield School of Design. She then spent one year designing custom window treatments. She has a passion for window treatments and has designed many sophisticated styles. “I believe window treatments make everything come together in a room.” Katie’s eclectic style uses old and new, contemporary and traditional, bringing a vibrant new energy to any room. Her sense of color and texture add the finishing touch which makes every room shine. Her enthusiasm for every project, no matter the size, is apparent and results in repeat clientele and many referrals. She believes her biggest job is to listen to the client. “If you listen well they will always tell you what they need by telling you about how they live. She believes all of us here at Spencer Carlson can design a beautiful room but our goal is to create a beautiful room in the eye of the client.”


Paula Spencer


Passion: a strong or extravagant fondness, enthusiasm, or desire for anything.

Do you know what it’s like to find your passion at a young age? Well, it’s rare, for those that do; they have been given a gift. Paula recognized that gift, and knew she had to follow it to wherever it would take her. Before her cap and gown were hung, she was off and running to Bassist Institute in Portland, one of the best design trade schools on the West Coast. There she would absorb the knowledge needed to add to her passion to be as good as she is today. That was in 1976, when she came back to her hometown and opened her first business at the tender age of 20. Since then she has been working with clients from all walks of life, all economic backgrounds and most importantly, all personalities. Paula has honed the skill most strive for and that is to listen intently, take the queue from the client and execute what it is that sometimes even the client doesn’t know they are conveying. And like magic what they imagined appears before them in their home. As with most driven professionals, Paula has many projects going at once, and that’s the way she works best! You can find her knee deep into new construction, Parade of Homes, commercial office space, a simple family room for a big family looking for the balance between a big screen TV and entertainment space, all the way to that big house located high on the bluff overlooking the Columbia River. Most importantly she is comfortable in all of those spaces with each and every client, no matter the challenge at hand. Paula finds the greatest compliment when a client calls and says “I love what you’ve done.” In her limited free time, she enjoys entertaining, spending time in the sun on the river and traveling. Those that know her well understand the word passion and have no doubt it fits right alongside Paula and the gang at Spencer Carlson.


Tami Rawlins


“I want to design your home or business so that it fits your lifestyle, personal style and budget. An Interior Designer can help direct your purchases and prevent you from making costly mistakes.”

It has been a privilege for Tami Rawlins to be a member of the Spencer Carlson design team for the past three years. Having received her training from Brigham Young University in Provo Utah. Tami then went to Bellevue, WA and worked at Ethan Allen where her design aesthetic was expanded to appreciate both contemporary and traditional styles; learning to design environments that fit the lifestyle, needs and tastes of her clients. After several years in Bellevue, she missed the sun and moved to the Tri-Cities where she delved into graphic design and learned how to fulfill the needs of her clients in the printing industry. Tami appreciates both large and small budgets. Sometimes a client can do the whole room at once; but other times we have to plan out purchases and finish the room over time. The best part of the job is when the client calls and says that they just love the room and wouldn’t change a thing. Contact me at tami@spencercarlson.com


Kay Lusk


Great customer service is a crucial component of any business. As, “Without the customer, you have no business”.

That is Kay’s belief and earning the clients respect to form a long term relationship is vital. Listening to a customer’s needs, focusing on their design vision, satisfying their concerns & questions, all are important aspects of customer service. Kay brings to Spencer Carlson over 15 years of retail experience, most recently as manager and buyer for Heritage Home Accents & Floral in Kennewick for the past 8 years. Her attention to detail and searching for unique home décor and accessories was and still is her passion. Kay will bring her expertise and knowledge to Spencer Carlson to make sure each customer finds something as unique and special as them. As sales and marketing manager, Kay is thrilled to join the team at Spencer Carlson. Contact Kay at kay@spencercarlson.com


Mary Hess


After a brief absence, it is my sincere pleasure to be back working with the Spencer Carlson team! Living and working in the Tri-City area for over 35 years, my passion is working closely with you, my client, to create a beautiful and functional interior that reflects who you are. Working as your consultant, you provide the budget and the inspiration and I will guide you through the process of room design! Listening is the first step in creating the perfect interior and choosing the look you want to accomplish. Modern to traditional, coastal, vintage, transitional, eclectic-together we will find your design style! I love working with personal pieces and bringing them into a newly created space! Here at Spencer Carlson, we do floor plan development, décor set-up, space planning, color and finish consulting, furniture and material selection, art selection, product sourcing and procurement, blind and window treatments. Commercial and Residential.No matter your project, great or small, I will be honored to help you with a personalized and thoughtful design that best fits you.

 
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YELP REVIEWS

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Linda J.
12/30/16

Spencer Carlson is the best design and furniture store in Eastern Washington. Paula Spencer, co-owner, worked with me when we built our home 6 years ago and...

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PINTEREST

Hunter DouglasFollow On
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GOOGLE REVIEWS

Patty
8/2/17

Spencer Carlson Furniture & Design is the place to go! You will always be greeted by the friendliest of staff, who will be happy to assist with all your design needs. As a flooring specialist at Murley's Floorcovering, I have worked directly with many of the ladies there, and most recently with Mary Hess. I love everyone's "can do" attitude, and their wide knowledge base on anything needed to create one's space, into a vision of reality for each client.

Raven Sallee
8/2/17

Great selection, friendly staff, and always inspiring!

Scott Backstrom
7/4/17

I have remodeled and refurnished my homes several times over the past 22 years. I cannot tell you the amount of times my friends and guests have complimented me on my home furnishings. It as largely due to the owners and staff at Spencer Carlson. The custom look they can achieve at affordable prices is unsurpassed . I strongly recommend this team for all your interior decorating needs!!!

Lynne kelly
6/3/17

We are enjoying our new window treatments and updated upstairs living spaces . Paula and her team are a delight to work with and their design talent is unsurpassed! Thanks so much Paula, Ariel, Alli and of course the guys who delivered the furniture, hung the mirrors and artwork. You're the best and we appreciate you!

Chelsea Creekmore
9/0/16

Fantastic company!

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We are a local window fashions dealer who specializes in Hunter Douglas custom window treatments, including horizontal blinds, vertical blinds, roman shades, roller shades, sheer shadings, honeycomb cellular shades, woven woods, plantation shutters, and motorized blinds and shades. Our showroom is located in Kennewick, Washington, and also serve the Tri-Cities, WA: Kennewick, Richland, Pasco, West Richland, and the surrounding areas.